Ensuring that we are outstanding in all that we do for our clients and business partners. Always exhibiting dedication to preserving the firm’s position as leading experts in the field of serious and catastrophic injury.
Being open, accessible and at all times maintaining the highest ethical standards. Strengthening client, business and interpersonal relationships upon foundations of fairness, trust and mutual understanding.
Placing the highest value upon our reputation for honesty, and priding ourselves on acting with uncompromising integrity and professionalism in all our dealings with clients, staff, business partners and the wider community.
Embracing innovation as a means of developing our people and processes, always with a view to continuously improving services for our clients. Commitment to being a learning organisation at the forefront of best practice.
Building trusted relationships by demonstrating empathy and offering personalised support through the lifetime of each case and beyond. Never taking for granted the trust that our clients and their families place in us.
Our mission is to deliver market-leading legal expertise, secure substantial awards, and provide a holistic and sensitive service to those affected by serious injury, in order to play our part in helping to rebuild lives.
We achieve the highest standards of legal expertise through one simple principle – we employ people with a passion for excellence. Our people are the foundation upon which our distinct services to clients, our reputation for integrity and sensitivity, and our successes have been built. We invest heavily in training and development, and we are proud of our track record for recruitment and retention, which translates to outstanding service for clients.
Serious Law is committed to ensuring that we do not discriminate in any way, and treat all of our colleagues with absolute equality, irrespective of race, colour, ethnicity, religion or belief, age, sex, gender reassignment, marital status, sexual orientation, pregnancy, maternity or disability. We promote diversity in all of our professional dealings, and we are passionate about creating an inclusive culture in which all colleagues can achieve their full potential. We work proactively to bring our policies to life.
We recognise that our firm has an economic, environmental and social footprint, which we also seek to manage positively and proactively. We encourage and actively support our staff in a wide range of pro bono work, community volunteering and charitable fundraising activities, many of which take place within office working hours.